Purpose

This paper aims to advocate for a paradigm shift that prioritizes a human-centered approach in the pursuit of innovation during crises, urging a departure from the prevailing dominance of the technology-centric approach. The incorporation of emotional capabilities as a dynamic capability is posited as a pivotal contribution, in harmony with the tenets of Society 5.0 and imperative for establishing a robust knowledge management foundation. This research underscores the significance of the human-centered approach, portraying women as exemplars in a novel paradigm of innovation development amid crises.

Design/methodology/approach

This research uses the framework of knowledge management for innovation to focus on the challenges presented by complex crises, now considered the new normal. The study employs a distinct, human centric approach to explore the nexus of gender, opportunities and innovation, during crises, with an emphasis on the founders’ emotional capabilities and resources as catalysts for innovation development.

Findings

This research utilizes mixed methods; qualitative findings driven from AI analyses reveal women’s positive approach toward innovation development in adversity, showcasing the influence of their emotional resources in their innovation pursuits. The subsequent quantitative findings, derived from a sample of 464 tech-founders navigating complex crises, emphasize the role of emotional capabilities as activators of opportunity exploitation for enhancing innovation development during crises, particularly among female founders.

Social implications

The potential for future research lies in exploring diverse emotional dimensions, employing various measures and methodologies. Envisioning upcoming studies that extend our findings across institutional, national and crisis contexts, emotional capabilities and skills may emerge as critical assets relevant to all entrepreneurs, transcending gender boundaries. This paper’s framework sets the stage for promising avenues at the nexus of gender and emotional capabilities in the innovation pursuits, shaping entrepreneurial performance in both challenging and stable conditions.

Originality/value

This research contributes significantly in several key areas. Firstly, it explores innovation development and knowledge management within Society 5.0 during a polycrisis, emphasizing the crucial role of emotional capabilities in activating opportunity exploitation. Secondly, it champions a human-centric premise in innovation, highlighting women as role models for innovation during crises and introducing pathways to tap into external resources, ultimately enriching knowledge management. Thirdly, the innovative methodological approach using Artificial Intelligence (AI) and Natural Language Processing (NLP) to construct synthetic personas is groundbreaking. Finally, it advances effectuation, bricolage and dynamic capabilities frameworks, enriching their theoretical foundations and affirming their relevance for innovation development amid instability.

中文翻译：

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情感资源和知识管理：危机中以人为本的创新中的性别视角

 目的

本文旨在倡导一种范式转变，在危机期间追求创新时优先考虑以人为本的方法，敦促摆脱以技术为中心的方法的普遍主导地位。将情感能力作为一种动态能力被假定为一项关键贡献，与社会 5.0 的原则相一致，并且对于建立强大的知识管理基础至关重要。这项研究强调了以人为本的方法的重要性，将女性描绘成危机中创新发展新范式的典范。

设计/方法/方法

本研究使用创新知识管理框架来关注复杂危机带来的挑战，这些危机现在被认为是新常态。该研究采用独特的、以人为本的方法，探索危机期间性别、机会和创新之间的联系，强调创始人的情感能力和资源作为创新发展的催化剂。

 发现

这项研究采用混合方法;由 AI 分析驱动的定性结果揭示了女性在逆境中对创新发展的积极态度，展示了她们的情感资源对她们创新追求的影响。随后的定量调查结果来自 464 名应对复杂危机的科技创始人的样本，强调了情感能力作为机会利用的激活器，在危机期间促进创新发展的作用，尤其是在女性创始人中。

 社会影响

未来研究的潜力在于探索不同的情感维度，采用各种措施和方法。展望即将到来的研究，将我们的发现扩展到机构、国家和危机背景下，情感能力和技能可能会成为与所有企业家相关的关键资产，超越性别界限。本文的框架为创新追求中性别和情感能力的联系开辟有希望的途径奠定了基础，在具有挑战性和稳定的条件下塑造创业绩效。

 原创性/价值

这项研究在几个关键领域做出了重大贡献。首先，它探讨了多重危机期间社会 5.0 中的创新发展和知识管理，强调了情感能力在激活机会利用方面的关键作用。其次，它倡导以人为本的创新前提，强调女性在危机期间作为创新的榜样，并引入利用外部资源的途径，最终丰富知识管理。第三，使用人工智能 （AI） 和自然语言处理 （NLP） 构建合成角色的创新方法具有开创性。最后，它推进了效果、拼凑和动态能力框架，丰富了它们的理论基础，并肯定了它们在不稳定中与创新发展的相关性。