Purpose

The impact of enterprise social media (ESM) on employees is not always beneficial. The constant connectivity of ESM can trigger emotional issues, threatening employees' psychological states. This study aims to explore the potential risks of ESM usage on thriving at work by examining how ESM usage affects thriving and for whom this relationship is amplified.

Design/methodology/approach

Drawing on Affect Event Theory, this study proposes a research model for investigating the underlying mechanisms and boundary conditions of the negative impacts of different ESM usage patterns on employees' thriving at work. This study employed Smart-PLS 4.0 with structural equation modeling to analyze multi-wave survey data from 255 employees, testing the proposed model.

Findings

The results indicate the following: (1) ESM usage triggers employees' workplace fear of missing out (WFoMO), increasing their online vigilance and consequently hindering their thriving at work. (2) The impact of ESM usage on employees' WFoMO and thriving at work varies with their ambition levels, with high-ambition employees being more susceptible to negative effects and (3) Different types of ESM usage exert distinct effects on employees.

Originality/value

This study substantiates the potential negative impact of ESM usage on employees' thriving at work, contributing to the literature on the “dark side” of ESM usage and thriving at work. This study confirms the critical mediating role of emotion, offering a novel theoretical perspective on understanding the mechanisms linking ESM usage and its outcomes. Additionally, this study identifies the moderating role of employee ambition, complementing the boundary conditions of ESM usage.

中文翻译：

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企业社交媒体的使用如何以及何时威胁到员工在工作中的蓬勃发展？情感视角

 目的

企业社交媒体 （ESM） 对员工的影响并不总是有益的。ESM 的持续连接会引发情绪问题，威胁员工的心理状态。本研究旨在通过检查 ESM 的使用如何影响 Thrive 以及这种关系被放大来探讨 ESM 的使用对工作繁荣的潜在风险。

设计/方法/方法

借鉴情感事件理论，本研究提出了一种研究模型，用于研究不同 ESM 使用模式对员工工作繁荣度的负面影响的底层机制和边界条件。本研究采用 Smart-PLS 4.0 和结构方程建模来分析来自 255 名员工的多波调查数据，并测试了所提出的模型。

 发现

结果表明：（1） ESM 的使用引发了员工的工作场所错过恐惧 （WFoMO），提高了他们的在线警惕性，从而阻碍了他们在工作中的繁荣。（2） ESM 的使用对员工的 WFoMO 和工作繁荣的影响因他们的抱负水平而异，雄心勃勃的员工更容易受到负面影响，以及 （3） 不同类型的 ESM 使用对员工产生不同的影响。

 原创性/价值

本研究证实了 ESM 使用对员工在工作中蓬勃发展的潜在负面影响，为关于 ESM 使用和工作繁荣的“阴暗面”的文献做出了贡献。本研究证实了情绪的关键中介作用，为理解 ESM 使用与其结果之间的机制提供了新的理论视角。此外，本研究还确定了员工抱负的调节作用，补充了 ESM 使用的边界条件。