Purpose

This study focuses on case studies to identify the antecedents to the effective use of business intelligence (BI). For decades, research has shown that post-adoption behaviour has a critical role in the success of technology adoption. Efforts have been drawn beyond intention and adoption point to the effective use of technology. In the case of BI adoption, its nature of discretional use adds complexity to the equation. Despite the statistical evidence provided, research has indicated the need for other approaches to shed light on the antecedents of BI’s effective use.

Design/methodology/approach

This study employs a systematic review approach to synthesise 20 years of related works from three major research databases. It focuses on qualitative and mixed-method research to identify new avenues in the related topic.

Findings

The findings provide the taxonomy of the antecedents. It identifies 40 antecedents grouped into 8 categories: technology, operational support, resources, governance, strategic, individual behaviour, environment and culture. It also highlights several organisation-specific and individual-specific antecedents, such as analytic leadership, business vision, collaborative working culture, organisational learning culture and user trust.

Originality/value

The study provides insight from interpretative case studies. It leverages the relevance of BI’s research to its practices. It offers new avenues in the BI post-adoption studies at the organisational and the individual level of analysis.

中文翻译：

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揭示有效使用商业智能的前因：定性系统评价方法的经验教训

 目的

本研究侧重于案例研究，以确定有效使用商业智能 （BI） 的前因。几十年来，研究表明，收养后的行为在技术采用的成功中起着关键作用。人们已经做出了超出意图和采用指向技术有效利用的努力。在 BI 采用的情况下，其自由使用的性质增加了等式的复杂性。尽管提供了统计证据，但研究表明需要其他方法来阐明 BI 有效使用的先例。

设计/方法/方法

本研究采用系统评价方法，综合了来自三个主要研究数据库的 20 年相关工作。它侧重于定性和混合方法研究，以确定相关主题的新途径。

 发现

研究结果提供了前因的分类学。它确定了 40 个前因，分为 8 个类别：技术、运营支持、资源、治理、战略、个人行为、环境和文化。它还强调了几个特定于组织和个人的前因，例如分析型领导、商业愿景、协作工作文化、组织学习文化和用户信任。

 原创性/价值

该研究提供了来自解释性案例研究的见解。它利用了 BI 的研究与其实践的相关性。它为组织和个人分析层面的 BI 采用后研究提供了新的途径。