Purpose

Digitalization in precision agriculture incorporates state-of-the-art digital technologies. The transformation requires manufacturers to launch digital platforms and services. As a result, innovation ecosystems emerge. In turn, digital technologies introduce novelty into innovation processes. This socio-technical transition is critical to understanding Digital Service Innovation (DSI). Thus, it is necessary for a micro-founded analysis that biographizes the socio-technical assemblages between routines, artifacts and humans that emerge from DSI processes. Against this backdrop, this study aims to examine the co-production processes and the configuration of digital servitization ecosystems based on Routine Dynamics and Sociomateriality views and the DSI perspective.

Design/methodology/approach

The study builds on multiple in-depth case studies, including three precision agriculture machinery and services ecosystems. For each ecosystem, the biography of the co-production process of the technological solution that integrates different actors and artifacts as a sociomaterial assemblage is reconstructed. The qualitative data consist of in-depth interviews with managers in the case companies and stakeholders in each ecosystem. Three ecosystems were surveyed. Documentary information from websites and technical documents on the products and services were systematized and incorporated into the analysis as a form of triangulation.

Findings

The analysis of ecosystem biographies evidences that DSI processes involve co-production between routines, actors and artifacts. This co-production implies moving from technology transfer relationships to the co-production of technological solutions oriented to digital servitization. New actors, digital artifacts and changes in user practices emerge as translators of DSI processes toward digital servitization. Thus, the emergence of technological solutions must be understood as socio-technical assemblages. The firms develop digital artifacts that allow the DSI process. The role of digital service platforms and users is critical in co-production. Digital artifacts based on algorithmic technologies perform automation and augmentation routines.

Originality/value

The study provides a complementary viewpoint between DSI approaches and the literature on Routine Dynamics and Sociomateriality. It explains in a micro-founded perspective, and based on biographies of the emergence of DSI ecosystems, how the relationship between digital artifacts, human practices and routines become dynamic in the co-production of Technological Solutions. This perspective proposes that DSI processes are based on the co-production of socio-technical assemblages. Thus, sociomateriality is at the center of analyzing the role of artifacts and the networks of relationships they perform and configure with humans, generating strategies, organizational practices and heterogeneous routine dynamics.

中文翻译：

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数字服务创新是面向服务化的社会技术组合的联合生产

 目的

精准农业的数字化融合了最先进的数字技术。转型要求制造商推出数字平台和服务。因此，创新生态系统应运而生。反过来，数字技术为创新流程带来了新奇感。这种社会技术转变对于理解数字服务创新 （DSI） 至关重要。因此，有必要进行基于微观的分析，将 DSI 过程中出现的日常、人工制品和人类之间的社会技术组合进行生物化。在此背景下，本研究旨在基于常规动力学和社会物质性观点以及 DSI 视角，考察共同生产过程和数字服务化生态系统的配置。

设计/方法/方法

该研究建立在多个深入案例研究的基础上，包括三个精准农业机械和服务生态系统。对于每个生态系统，都重建了将不同参与者和人工制品整合为社会材料组合的技术解决方案的共同生产过程的传记。定性数据包括对案例公司中的经理和每个生态系统中的利益相关者的深入访谈。调查了三个生态系统。来自网站的文献信息以及有关产品和服务的技术文档被系统化，并作为三角测量的一种形式纳入分析中。

 发现

对生态系统传记的分析证明，DSI 过程涉及例程、参与者和人工制品之间的共同生产。这种联合生产意味着从技术转让关系转向面向数字服务化的技术解决方案的联合生产。随着 DSI 流程向数字服务化的转变，出现了新的参与者、数字工件和用户实践的变化。因此，技术解决方案的出现必须被理解为社会技术集合。这些公司开发允许 DSI 流程的数字工件。数字服务平台和用户的作用在联合生产中至关重要。基于算法技术的数字工件执行自动化和增强例程。

 原创性/价值

该研究提供了 DSI 方法与常规动力学和社会物质性文献之间的互补观点。它以微观为基础的视角，并基于 DSI 生态系统出现的传记，解释了数字人工制品、人类实践和日常之间的关系如何在联合生产 Technological Solutions 中变得动态。这种观点提出 DSI 过程是基于社会技术组合的共同生产。因此，社会物质性是分析人工制品的作用以及它们执行和配置与人类的关系网络、生成策略、组织实践和异质性日常动态的核心。