This paper reviews the transformative role of Generative Artificial Intelligence (GenAI) in Human Resource (HR) management, from a practice perspective, highlighting both opportunities and challenges and laying out a use-inspired future research agenda. This scoping review is grounded in insights from a unique Summit held in Spring 2024, which brought together HR academic scholars with dozens of Fortune 500 Chief Human Resource Officers (CHROs) and their top technical leaders to discuss the workforce implications of GenAI. The paper identifies six key themes from the Summit practitioners: GenAI as disruptive and transformative, data as competitive advantage, adoption challenges, potential ethical abuses, the experimentation imperative, and the critical role of CHROs. These six themes provide a foundation for future research directions, which are discussed regarding six functional HR areas: recruitment and selection, training and development, performance management, job and work design, talent management, and compensation and benefits. The research agenda in each area emphasizes the need for academic researchers to understand and address the practical challenges posed by GenAI. Overcoming these substantive challenges will demand meaningful effort and a keen willingness to learn, on the part of both HR leaders and scholars. The paper concludes with a call to action for management scholars to engage in use-inspired research that bridges the gap between academic knowledge and practical HR challenges.

中文翻译：

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人力资源研究的美丽新世界：驾驭风险并确定 GenAI 革命的重大挑战


本文从实践的角度回顾了生成式人工智能 （GenAI） 在人力资源 （HR） 管理中的变革性作用，强调了机遇和挑战，并制定了受使用启发的未来研究议程。本范围界定审查基于 2024 年春季举行的独特峰会的见解，该峰会汇集了人力资源学术学者与数十位财富 500 强首席人力资源官 （CHRO） 及其顶级技术领导者，讨论 GenAI 对劳动力的影响。该论文确定了峰会从业者的六个关键主题：GenAI 作为颠覆性和变革性、数据作为竞争优势、采用挑战、潜在的道德滥用、实验势在必行以及 CHRO 的关键作用。这六个主题为未来的研究方向奠定了基础，这些方向涉及六个功能人力资源领域：招聘和选拔、培训和发展、绩效管理、工作和工作设计、人才管理以及薪酬和福利。每个领域的研究议程都强调学术研究人员需要理解和解决 GenAI 带来的实际挑战。克服这些实质性挑战需要人力资源领导者和学者做出有意义的努力和强烈的学习意愿。本文最后呼吁管理学者采取行动，参与以使用为导向的研究，以弥合学术知识和实际人力资源挑战之间的差距。