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Information systems function research: a scoping literature review and research agenda
Information Systems and E-Business Management ( IF 2.3 ) Pub Date : 2025-05-12 , DOI: 10.1007/s10257-025-00706-5
Márcia Veloso, João Varajão

In this Era of digitalization and digital transformation, both Information Technology (IT) and Information Systems (IS) have become vital resources for organizations. IT/IS support organizations to effectively respond to evolving business needs and emerging opportunities, enhancing their competitiveness. Therefore, the success of today’s organizations is almost totally dependent on their IS. Organizations need to have a capable IS Function (ISF) to tackle the challenges and responsibilities of the IT/IS. Considering its importance, a scoping literature review was performed to characterize the state of the art of the research focused on the ISF. The results provide a comprehensive picture of the research's key themes: ISF capability, ISF structure changes, ISF performance, ISF contributions, ISF transformation, ISF maturity, ISF and the organization, and others. Directions for research are provided according to these same themes.



中文翻译:


信息系统功能研究:范围界定文献综述和研究议程



在这个数字化和数字化转型的时代,信息技术 (IT) 和信息系统 (IS) 都已成为组织的重要资源。IT/IS 支持组织有效响应不断变化的业务需求和新出现的机会,从而提高其竞争力。因此,当今组织的成功几乎完全取决于其 IS。组织需要有一个有能力的 IS 职能 (ISF) 来应对 IT/IS 的挑战和责任。考虑到其重要性,进行了范围界定文献综述,以描述以 ISF 为重点的研究的最新情况。结果提供了研究关键主题的全面图片:ISF 能力、ISF 结构变化、ISF 性能、ISF 贡献、ISF 转型、ISF 成熟度、ISF 和组织等。根据这些相同的主题提供研究方向。

更新日期:2025-05-12
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