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Addressing global labour challenges: An integrative model for sustainable hospitality workplaces, informed by resource-based view theory and the kaleidoscope career model
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2025-05-21 , DOI: 10.1016/j.ijhm.2025.104258
Madeleine Pickles, Patrice O’Reilly Duffy, Jim Stewart
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2025-05-21 , DOI: 10.1016/j.ijhm.2025.104258
Madeleine Pickles, Patrice O’Reilly Duffy, Jim Stewart
This study integrates the Kaleidoscope Career Model (KCM) and Resource-Based Theory (RBT) to examine the interplay between individual career decisions and industry expectations in the hospitality sector. It introduces an integrative model for sustainable workforce development. Addressing labour shortages and skills gaps, the study advocates for industry-education collaboration as a long-term solution. Using qualitative research and purposive sampling, participants from the hospitality sector and educational institutions across six countries were interviewed. Findings highlight severe skill shortages among chefs and managers, alongside a mass exodus of workers due to poor working conditions and limited career progression. By applying KCM to career motivations and RBV to organisational needs, this study extends research on hospitality workforce sustainability. The proposed integrative model offers a strategic approach for aligning industry talent needs with employee aspirations, fostering a more resilient and competitive workforce.
中文翻译:
应对全球劳动力挑战:以基于资源的观点理论和万花筒职业模型为依据的可持续酒店工作场所综合模型
本研究整合了万花筒职业模型 (KCM) 和基于资源理论 (RBT),以研究酒店业个人职业决策与行业期望之间的相互作用。它引入了可持续劳动力发展的综合模型。为了解决劳动力短缺和技能差距问题,该研究倡导将产教合作作为长期解决方案。使用定性研究和有目的的抽样,采访了来自六个国家的酒店业和教育机构的参与者。调查结果凸显了厨师和经理的严重技能短缺,以及由于恶劣的工作条件和有限的职业发展而导致的大量工人外流。通过将 KCM 应用于职业动机,将 RBV 应用于组织需求,本研究扩展了对酒店劳动力可持续性的研究。拟议的综合模型提供了一种战略方法,使行业人才需求与员工愿望保持一致,培养更具韧性和竞争力的员工队伍。
更新日期:2025-05-21
中文翻译:

应对全球劳动力挑战:以基于资源的观点理论和万花筒职业模型为依据的可持续酒店工作场所综合模型
本研究整合了万花筒职业模型 (KCM) 和基于资源理论 (RBT),以研究酒店业个人职业决策与行业期望之间的相互作用。它引入了可持续劳动力发展的综合模型。为了解决劳动力短缺和技能差距问题,该研究倡导将产教合作作为长期解决方案。使用定性研究和有目的的抽样,采访了来自六个国家的酒店业和教育机构的参与者。调查结果凸显了厨师和经理的严重技能短缺,以及由于恶劣的工作条件和有限的职业发展而导致的大量工人外流。通过将 KCM 应用于职业动机,将 RBV 应用于组织需求,本研究扩展了对酒店劳动力可持续性的研究。拟议的综合模型提供了一种战略方法,使行业人才需求与员工愿望保持一致,培养更具韧性和竞争力的员工队伍。