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Effect of legal awareness of hotel employees on their job satisfaction: Mediated by organizational trust
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2025-05-29 , DOI: 10.1016/j.ijhm.2025.104294
Cem Karatay, Ali Özduran
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2025-05-29 , DOI: 10.1016/j.ijhm.2025.104294
Cem Karatay, Ali Özduran
Based on the Conservation of resources theory (COR), the purpose of this study was to analyze the correlation between legal awareness (LA), organizational trust (OT), and job satisfaction (JS) of hotel employees in Türkiye. Legal awareness was measured in four categories (Union-collective bargaining law (UCBL), Social insurance and general health insurance law (SIGHIL), Labour law (LL), and Occupational health and safety law (OHSL)). Using a quantitative approach with a rating-scale questionnaire, data were acquired from 229 hotel employees working in three-, four-, and five-star hotels. The findings demonstrate that there is a positive relationship between legal awareness and job satisfaction and this relationship is mediated by organizational trust. In the research, theoretical and practical implications are highlighted, and various suggestions are made for new areas of investigation.
中文翻译:
酒店员工法律意识对工作满意度的影响:以组织信任为中介
基于资源守殫理论 (COR),本研究的目的是分析土耳其酒店员工的法律意识 (LA)、组织信任 (OT) 和工作满意度 (JS) 之间的相关性。法律意识分为四个类别(工会集体谈判法 (UCBL)、社会保险和一般健康保险法 (SIGHIL)、劳动法 (LL) 和职业健康与安全法 (OHSL))。使用定量方法和评级量表问卷,从在三星级、四星级和五星级酒店工作的 229 名酒店员工那里获得了数据。研究结果表明,法律意识和工作满意度之间存在正相关关系,而这种关系是由组织信任调解的。在研究中,强调了理论和实践意义,并对新的研究领域提出了各种建议。
更新日期:2025-05-29
中文翻译:

酒店员工法律意识对工作满意度的影响:以组织信任为中介
基于资源守殫理论 (COR),本研究的目的是分析土耳其酒店员工的法律意识 (LA)、组织信任 (OT) 和工作满意度 (JS) 之间的相关性。法律意识分为四个类别(工会集体谈判法 (UCBL)、社会保险和一般健康保险法 (SIGHIL)、劳动法 (LL) 和职业健康与安全法 (OHSL))。使用定量方法和评级量表问卷,从在三星级、四星级和五星级酒店工作的 229 名酒店员工那里获得了数据。研究结果表明,法律意识和工作满意度之间存在正相关关系,而这种关系是由组织信任调解的。在研究中,强调了理论和实践意义,并对新的研究领域提出了各种建议。